Welcome to Purpose Driven Healthcare! A place to share thoughts and ideas on Human Experience in Healthcare.
Brandon envisions a world where hospitals are a beacon of compassion and service for their communities. A place where patients receive safe, compassionate, quality care in every moment and where the caregivers are respected, cared for, and get an actual lunch break.
As an enthusiastic #PinkSocks wearing Patient Experience Warrior, although his “official” job is serving as the System Patient Experience Manager for Carilion Clinic, Brandon partners with others to make that vision a reality. Combining his 18 years of nursing and leadership experience, Brandon is a champion for patient-centered care. He provides inspiration, energy, and information focused on centering caregivers on their purpose resulting in reduced suffering for patients AND caregivers.
Healthcare is tough...and anyone who tells you any different is either lying or has no idea what they're talking about. But healthcare is also infinitely rewarding. So often, we attempt to find fulfillment in the tasks, rather than our purpose. This talk discusses the patient experience and how a focus on purpose will reignite the passion for healthcare for all caregivers.
Nursing is a calling driven by purpose. And Nursing is tough…anyone who tells you any different is either lying or has not idea what they're talking about. But Nursing is also infinitely rewarding. This talk discusses patient experience and how a focus on purpose will reignite the passion for nursing and healthcare.
Do the members of your team believe the work they do matters? At the end of this discussion…they will!
Is compassion just a “nice to have” in healthcare, or is it absolutely fundamental, crucial, indispensable, and imperative to improve safety, quality, and outcomes? This talk discusses the evidence-based case for compassion in healthcare and the almost unbelievable impact has on both the communities we serve AND the caregivers giving compassion.