Brandon Jones, MSN, RN, CEN, NEA-BC

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Summary:

#PinkSocks wearing, enthusiastic patient experience warrior combining over a decade of nursing and leadership experience with years of experience engaging caregivers throughout the healthcare sector.  Provider of inspiration, energy, and information focused on centering caregivers (current and future) on their purpose resulting in reduced suffering for patients AND caregivers.

Clinical background includes adult critical care and Level 1 Emergency/Trauma nursing.  Leadership background includes administrative strategic planning, culture development project management, interdisciplinary collaboration, shared governance, professional development, quality and risk management, data management and analysis, and performance improvement, staff engagement & patient experience. 

Work Experience

Carilion Clinic

System Patient Experience Manager

April 2018 - Present

  • Design, develop and present PX strategy to achieve and maintain excellence in care delivery.

  • Develop and foster a patient-centered culture across 7 hospitals, including urgent care, medical practice, home health/hospice among 13,000 caregivers.

Unit Director – Emergency Department

August 2011 – August 2018

  • Provides day-to-day leadership for successful implementation of goals and objectives for 72 bed Level 1 Trauma Center.

  • Responsible for the patient-centered culture transformation

Clinical Team Lead – Emergency Department

September 2008 – August 2011

Staff RN – Emergency Department

June 2008 – September 2008

Virginia Western Community College

Adjunct Clinical Nursing Faculty

August 2018 – Present

  • Responsible for supervising, assisting, evaluating, and grading RN nursing students in the clinical environment

Bluefield Regional Medical Center

Charge RN/Staff RN - ICCU

August 2005 – June 2008


Education

Masters of Science Nursing – May 2015

Jefferson College of Health Sciences: Roanoke, VA

Bachelor of Science Nursing – May 2008

Bluefield State College: Bluefield, WV

Associate of Science Nursing – May 2005

Bluefield State College: Bluefield, WV


Board Membership

Virginia Board of Nursing

Gubernatorial Appointment (2019) - RN Board Member

President - 2022/2023