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 Conference Presentations

Virginia Western Community College Nursing Pinning Ceremony

Keynote Address, May 10, 2024

Compassion Changes Everything!

Bluefield State University Nursing Interprofessional Day, March 28, 2024

Engaging Patients and Providers to Improve Quality, Safety and Experience

Virginia Patient Safety Summit, February 22, 2024

Bon Secours Southside College of Health Sciences Fall Commencement Ceremony

Keynote Address, August 24, 2023

Guest Interview - Patient No Longer Podcast

August 4, 2023. Listen Here!

Compassion Changes Everything!

Bluefield State University Nursing Professional Day, March 2023

Compassion Changes Everything: An Evidence-Based Approach for Physicians

LMU: DeBusk College of Osteopathic Medicine, November 11, 2022

Compassion Changes Everything: The Evidence-Based Case for Compassionate Care for Patient AND Caregivers

Virginia Emergency Nurses Association Fall Conference, October 21, 2022

Virginia Western Community College Nursing Pinning Ceremony

Keynote Address, May 13, 2022

Compassion Changes Everything: The Evidence-Based Case for Compassionate Care for Patient AND Caregivers

Carilion Clinic Nursing Research Virtual Conference, November 2021

Purpose Driven Moments

TWU HCA SHAO Houston: Path to CXO Patient Experience, October 12, 2021

Enhancing Patient Experience During Covid-19

Health Connect Partners Fall Virtual Conference, September 2020

Customizing Your Toolkit to Implement Nurse Leader Patient Rounding Simulation Training

Society for Simulation in Healthcare International Meeting on Simulation in Healthcare, San Diego CA, January 2020

Implementing a simulation-based program for Nurse Leader Patient Rounding

Virginia State Simulation Alliance 2019 Conference, Williamsburg VA, July 2019

How to Bridge the Gap between Caregivers and Patients/Families through Partnership in a Level 1 Trauma Center

Beryl Institute Topic Call - April, 2019

Protecting the Customer Experience

Carilion Clinic EMPOWER 2019, Roanoke VA, April 2019

Putting Together the Patient Experience Puzzle

Carilion Clinic Patient Management Conference, Roanoke VA, October 2018

Putting Together the Patient Experience Puzzle

Virginia Emergency Nurses Association Fall Conference, Glenn Allen VA, October 2016

It’s Your Birthday! Engaging to Make the Birth Event Special for Everyone

Carilion Clinic Women’s Health and Perinatal Conference, Roanoke VA, May 2016

Putting Together the Patient Experience Puzzle

Carilion Clinic Annual Pediatric Conference, Roanoke VA, December 2015

Emergency Department Patient Experience

PRC National Conference, St. Louis, June 2014